Privacy Policy for Elevated Surgical Aftercare
Effective Date: January 6, 2025
1. Introduction
Welcome to Elevated Surgical Aftercare (“we,” “our,” or “us”). We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website [www.elevatedsurgicalaftercare.com] (“Site”). By using our Site, you consent to the collection and use of information as described in this policy.
2. Information We Collect
We may collect the following types of personal information:
• Personal Identification Information: Name, email address, phone number, and any other information you provide through forms or interactions on the Site.
• Health Information: For those seeking surgical aftercare services, we may collect health-related information as part of our consultation or service process, in accordance with applicable laws.
• Payment Information: If you make a payment for our services, we collect your payment details, such as credit card information or billing address.
• Usage Data: We automatically collect data about how you interact with our Site, including your IP address, browser type, device information, and browsing behavior.
3. How We Use Your Information
We may use your personal information for the following purposes:
• To provide, maintain, and improve our surgical aftercare services.
• To communicate with you, including responding to inquiries or service requests.
• To process payments for services rendered.
• To send you updates, newsletters, and promotional materials, with your consent.
• To analyze trends and improve the functionality and user experience of our Site.
• To comply with legal obligations and enforce our terms of service.
4. How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. This includes implementing encryption, secure networks, access control, and other industry-standard security safeguards. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
5. SMS Communications and Compliance
5.1 SMS Data Collection
We collect your name, mobile phone number, and other contact information when you sign up to receive SMS updates via our website, service agreements, or third-party booking platforms.
5.2 Consent to Receive Messages
By providing your mobile number, you consent to receive recurring SMS messages from Elevated Surgical Aftercare, including promotional messages, appointment reminders, service updates, and other information related to our services. Message and data rates may apply. Consent is not a condition of purchase.
5.3 Message Frequency and Costs
Messages are recurring and frequency varies based on service usage and engagement. Your mobile carrier may apply charges for text messaging, especially if you do not have an unlimited plan.
5.4 Opt-Out and Help
You may opt out of receiving SMS messages at any time by:
• Replying STOP to any SMS message
• Texting STOP to 321-380-3512
• Emailing info@elevatedsurgicalaftercare.com
• Calling us at 321-380-3512
After unsubscribing, you will receive a final confirmation SMS, and your number will be removed from our list within 24 hours.
Reply HELP at any time for assistance or contact details.
5.5 SMS Data Usage and Retention
We use your phone number only for the purposes of SMS communications. We store your data securely and retain it only as long as necessary to provide these services or until you unsubscribe. You may request deletion at any time.
5.6 Non-Sharing Clause
We do not share, sell, rent, or transfer your mobile number or SMS-related data to any third parties for marketing or promotional purposes.
6. Commitment to Data Protection and Non-Disclosure
We are fully committed to your privacy and data protection. To reinforce this commitment:
• We do not transfer consumer data to external organizations under any circumstances, except where required by law (e.g., subpoenas or legal mandates).
• We implement strict internal controls and company-wide policies to prevent unauthorized access, disclosure, or use of personal data.
• Only authorized staff members with a business need are permitted to access user data.
• We do not sell or trade your personal information to any third-party marketing organizations.
7. Your Data Protection Rights
Depending on your location, you may have the right to:
• Access, update, or delete your personal information
• Opt out of receiving marketing communications
• Restrict or object to the processing of your data
• Request data portability
To exercise any of these rights, please contact us using the information below.
8. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings. Disabling cookies may limit some features of the Site.
9. Third-Party Links
Our Site may contain links to websites not operated by Elevated Surgical Aftercare. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before submitting personal data to them.
10. Children’s Privacy
Our services are intended only for individuals age 18 and older. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have collected such data, we will promptly delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The most current version will be posted to this page with the updated “Effective Date.” Continued use of our Site or services after such updates constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data rights, please contact us:
Elevated Surgical Aftercare
Email: info@elevatedsurgicalaftercare.com
Phone:321-380-3512
Website: www.elevatedsurgicalaftercare.com